Checking voicemail and recording a greeting

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Once you are logged into your 2ndNumber account, you must go to the WebPhone to set a voicemail greeting and check voicemails that may have been left while your WebPhone was offline:

Click on the 📞 icon on the left hand side. When the WebPhone appears, dial *97 to access the voicemail system:

You will be asked for a password. This is by default: 123. Now you may check your voicemail by selecting option 1 and following the prompts.

To record a greeting for your voicemail, select option 0. You will now be given the choice of recording an 'Unavailable' greeting and a 'Busy' greeting. An 'Unavailable' greeting will be played to the caller when you don't answer your phone in time. A 'Busy' greeting will be played when you are already occupied on another call when the caller rings in.

PASSWORD TIP
The default password can be changed by selecting option 0, then option 5.

 

 


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